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Re: DHL hassles Posted on: Wed, 15 Feb 2006 12:54:42 +0000


> Hi,
> I may be worrying about nothing, but our PCCs were couriered to
> Adelaide last week. The DHL tracking went quiet for about 4 days, and
> then a note to say that they had been signed for appeared as if by
> magic - for a date 4 days prior, and earlier in the day! The timeline
> went like this....
>
> February 09, 2006 09:57 Arrived at DHL facility in Adelaide
> (updated online Feb 9th)
> February 09, 2006 13:50 With delivery courier (updated online Feb
> 9th)
> February 09, 2006 10:31 Shipment delivered (updated online Feb
> 13th)
>
> Has anyone has had anything like this before? Is it feasible for the
> docs to have been delivered before they were with the courier, i.e. is
> this a quirk of how they do their scanning/tracing?
>
> DHL have been friendly, polite, and useless. They can't tell me
> anything I can't see for myself online.
>
> CO hasn't responded to my question about whether it has arrived on his
> desk or not.
>
> Now wondering whether to get new checks done or not!
>
> Tim

Nothing to panic about - looks like the handset data from the delivery
van in question wasn't updated back into the system on Thursday night?
Driver in a hurry as he was day off Friday? :)

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