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Re: DHL hassles Posted on: Wed, 15 Feb 2006 15:37:53 +0000


> Hi Tim
>
> Well I have threatened DHL this morning.
>
> They collected parcel Monday morning and today it is still showing up
> as being at the DHL facility at Heathrow.
>
> Contacted Interparcel as they are the ones we booked it through and
> DHL said they are not sure if a tracking has been put on my parcel or
> not and even if it is still in the UK.
>
> Feeling extremely fed up to say the least, I phoned them and said 'The
> information you have is extremely sensitive and in the wrong hands
> could be open to abuse (it really can, I wont go into it, but lets
> just say its to do with my husbands country of origin)'
>
> I also said that as a trained newspaper journalist, if that parcel
> does not turn up in NSW tomorrow, I will sing very loud and for long
> periods to the biggest tabloid paper I can find.
>
> She went very quiet and said 'I see what you mean. We shall HOPE it
> turns up in Australia tomorrow'
>
> They do say however, that sometimes if there are large numbers of
> parcels, that not all of them are tracked and my parcel wont be lost.
>
> 'Well, I hope for your sake that it won't be' Was all I could
> say to her.
>
> Anyway, the upshot is, they are confident it will arrive in Oz
> tomorrow.
>
> It isnt good enough though is it? Bloody hell, when Ive sent stuff
> oridinary post to Oz, its got there in 4 days and to pay nearly 30
> pounds is totally stupid if they cant deliver. :(
>
> Good luck with your own parcel and let me know if it gets there Tim.
>
> Samantha

Hi Samantha

Your parcel will show up on the tracker two days after its at
heathrow, this is the transit time of it getting to Aus, see my
tracker info below:

February 07, 2006 01:19 London-Heathrow - UK Arrived at DHL
facility in London-Heathrow - UK
February 09, 2006 06:32 Melbourne - Australia Departed from DHL
facility in Melbourne - Australia

Hope it helps

Ali

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