BRIT MAID 1942 wrote:
> The trip does not sound as if it was 'as advertised' nor was it value for
> money. I was disgusted & dissatisfied with Dragoman's refusal to accept
> that the whole trip was a disappointing fiasco due to the incompetence &
> unprofessional attitude of Dragoman's reps 'on the ground', trying always
> to lay blame elsewhere instead of taking the justified criticisms on
> board, apologising profusely, and putting matters right. If they can't
> ACCEPT their mistakes, they can't LEARN from them. I'm glad I wasn't on
> that trip, I shall never travel with them, & Im grateful they have so much
> competition that I'll never need to.
There are two sides to every story.
miguel
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Hit The Road! Photos and tales from around the world: http://travel.u.nu
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