In article ,
"Rob Nicholson" wrote:
> I've got a personal return flight booked from Manchester to Gatwick out Fri
> return Sun. Due to a change in business plan, I'm now down around Gatwick on
> the Friday so don't need the first leg of the journey.
>
> I've just ring to tell them I won't be on the outbound flight and they
> inform me that the *entire* journey is void, i.e. I won't be able to travel
> back. This sounds like complete and utter madness. They suggest trying for a
> refund - which I can't get as it's a cheap tricket.
>
> It's mad as they *could* make more money by re-selling my outbound seat as a
> single.
That's the price you pay for booking a discount ticket; flexibility. The
airline will make even more money because now, they know they can sell
your seat, plus hold onto your money.
You should read the terms of your ticket. You might be able to talk the
airline into giving you a credit for another flight, but don't hold your
breath for them to agree.
Next time, if you need flexibility in your travel plans, book the type
of airline ticket that allows such flexibility. You do get what you pay
for. |