On Feb 19, 11:04 am, Craig Welch wrote:
> Besmet Kalkoen wrote:
> > Does anyone understand what BMI are trying to achieve at Heathrow.
> > You go to a check-in desk where the person is staring into space with
> > nothing to do.
> > She says go to the automatic check-in. We do, and check ourselves in.
> > But we have to give them our bag, so we queue up at the 'bag drop'.
> > We dont save any time, but we notice there are 4 staff working their
> > nuts off checking in bags,
> > and 3 staff sitting doing nothing, along with 3 staff standing just
> > explaining to people what the procedure is.
>
> > Any ideas ?
>
> Certainly. You say 'no, I would like to do a manual check-in'.
>
> --
> Craig
....I think that the manual check-in was only for particular
flights....but the whole set up just didnt make any sense....the eye
rolling must be a free service though....
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