"TMOliver" wrote:
> I engage in continuing contractual agreements with US hotels,
> and have found to my occasional despair that the doctrine of
> "force majeure (sp?)/acts of God take precedence over all
> sorts of strongly held concepts of creeping consumerism.
Its a shame that so few businesses seem to have an interest in
generating good-will when their customers are inconvenienced.
Once, a severe storm knocked out power from 7-10 PM at a
hotel where I was staying. When checking out, I asked if there
would be any compensation and was told, "No--force majure--
we are not liable," in a rude fashion. "Okay," I said. In years
past, I have received compensation from a variety of properties,
ranging from a free dessert to a free night.
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