I know with the subject this could go anywhere, but just need to
vent. I have a flight home from TX to UT in about a month. My plans
have changed so I wanted to try and make it home a few days earlier.
Well, called united and sure we can change your flight for only $100
plus the difference in the fare. I told them they were crazy and
after yelling for a bit they were able to bring it down from $180 to
$150. Just a note I could by a one way fare for just a little over
$200 on their website. So at this point not saving me a whole lot of
money.
So I asked them if I could call a few hrs ahead of time of the flight
I am interested in and if they have seats available let me switch to
that one and pay them like $50. Now they were able to get more money
out of me + they now have my seat available to sell at full price
which will probably be ridiculous because it will only be a few days
away. I even said that I would try and do it on a flight that had at
least 10 to make sure they had room for any last second travelers.
There reply was, the only option we have is the $100 plus the fare
difference. It just doesn't make sense to me. Those seats are going
to be empty anyways. It makes more sense to me to fill them and try
and sell my seat and hey if they don't sell my seat they aren't out
anything because I already paid for it or they made $50 becasue of the
change fee or whatever they call it.
Just a note. Delta is the same way except if you want to change a
flight sameday the do us a favor and only charge $50 whereas I believe
United wasn't going to charge. I am not for sure on that because my
flight is the first one out so it wasn't even an option.
Sorry this is so long but it is no wonder the airlines are claiming
bankruptcy. They try and weasel every last cent out of us and have NO
desire to help out their customers. With that said i will NEVER fly
on United again.
Last note, as I was reading on united they are going to be changing
the check in baggage policy. They are only going to allow 1 check in
bag uness you are one of their special members. If you want to add on
a second they arre going to charge $25. Just another way they are
trying to get us for everything we are worth. |