Well just to even things up a bit, I've flown KLM a few times and have
had no problems at all.
Judging an airline on one trip is naieve at best and malicious at
worst. Maybe I've been lucky, maybe you had the crew who have had to
do a double shift, deal with a group of drunken areholes, professional
whingers etc. etc. etc.
If they have, as you say, won the award for best airline, that should
surely mean that on average they get things right. Nobody is going to
post to a newsgroup that they had a pretty good flight. It's very
tempting to post that, for whatever reason, your bad experience is all
the airlines fault.
And look, if you want guaranteed good food, plush pillows and all the
trimmings, you'll just have to pay for it. Simple. Fly Club Class
Air Singapore or something.
But no, you want cheap tickets with superb service. Is this asking
too much?
Gareth.
"chilly" wrote in message news:...
> "Ron Santen" wrote in message
> news:40c7267d$0$29815$5a62ac22@freenews.iinet.net.au...
>
> (snip)> but I've also had one really nightmare trip with KLM - rude,
> unhelpful
> > flight attendants (they refused to give me a glass of milk for my one
> > year old son saying that they only had enough for coffee and tea!),
> > filthy toilets, bad food, rubbish all over the plane - the full
> > catastrophe - and that year they won some award for being the world's
> > best airline.
>
> No one denied me milk, however, I didn't ask. I couldn't believe that they
> had received an award. Attendants beyond rude, the food was deplorable . .
> some kind of really bad bun, with a bad cheese . . .no blankets, no pillows,
> dirty carpets and walls, filthy toilets, rubbish all over the plane . . .do
> you think we were on the same flight? |
