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Subject: Re: Warning - Australia : Creative Holidays and Best Flights Posted on: Tue, 16 Nov 2004 00:19:20 +1100


"SoMeOnE" wrote in message
news:MPG.1c0250cfbaf95f96989708@news.westnet.com.au...
> In article <2vc3v3F2icri0U1@uni-berlin.de>, thegoons@bigpond.com says...
> > Just a word of warning for travellers from Australia going overseas.
> >
> > Be wary and cautious before booking any pre-paid travel bookings through
the
> > wholesaler "Creative Holidays" (http://www.creativeholidays.com.au) or
the
> > discount online travel agent "Best Flights"
(http://www.bestflights.com.au
> > Perth, WA).
> >
> > After an issue with substandard service experienced overseas, neither of
> > these two organizations wanted to acknowledge a probelm or even
acknowledge
> > correspondence until repeatedly prompted. The problem in these
situations is
> > that everybody blames each other (the agent blames the wholesaler who
blames
> > the service provider and backwards/forwards).
>
>
> Well, I for one am very happy with the service received from BestFlights.
> I cannot speak about Creative Holidays as I have never been involved with
> them.
> I have used BestFlights on more than one occasion and have found their
> service to be excellent. Hya Harry, Andrew and others.
>
> Interested to note that you had an issue overseas??????????? Be keen to
know
> what it was, and how it related directly to Creative or BestFlights.
> Once again without further information from you I personally condider it
rude
> if not immoral to issue a warning against a business without the full
facts
> beingmade available to your intended audience. Wonder if BestFlights and
> creative would have a legal claim?

A legal claim would involve them taking initiative and writing a letter.
Unlikely.

>
> SoMeOne
>
>


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