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Subject: Re: HAL changes tip policy-- Posted on: Thu, 05 Jan 2006 22:47:13 PST

On 1/5/06 9:11 PM Mike wrote:

> Robert Harr wrote:
>
>> I was reviewing some items on the Holland America web site before
>> taking our Hawaii trip in April - and I ran across this change in
>> their tipping policy:
>>
>> http://www.hollandamerica.com/guests/category.do?category=money&topic=tipping
>> Planning & Advice:
>> Money Matters
>>
>> Gratuity Policy
>>
>> Exceptional service is part of the Holland America cruise experience.
>> Because you are our guest, it is our goal to make sure you receive
>> the finest service possible. And we have made it easy for you to
>> reward excellent service onboard.
>>
>> A gratuity of $10 per guest per day for dining and stateroom services
>> will be automatically added to your shipboard account on a daily
>> basis. We are confident that you will find the service onboard
>> exemplary and, should you wish to make adjustments, you may do so at
>> the end of the cruise by contacting the front desk. A 15% service
>> charge will be automatically added to your bar charges and dining
>> room wine account.
>>
>> In terminals, airports, ports of call and on shore excursions, we
>> suggest that you extend gratuities consistent with customary local
>> practices.
>>
>> Robert Harr
>>
>>
> I suppose this is a good idea. Workers won't get stiffed but I for one
> do not like this. I much prefer to hand the tip over myself with a
> nice thank you. Automatic tipping is so cold it seems.

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