Greg wrote:
> My family and I just got back from our nightmare that was our Caribbean
> "vacation". OK, calling it nightmare is somewhat melodramatic, but
> accurate. I'm looking for outcomes from similar experiences anyone
> else may have had.
>
SNIP
>
> Overall, the fallout from the disastrous decision to shift the entire
> itinerary made this a very disappointing vacation as we only were able
> to go on one of the 5 shore excursions we purchased. Given the
> professionalism of RC, I am especially surprised of the poor planning
> and execution as well as the lack of anticipation of the consequences
> for the itinerary change. I feel bad for the one individual I
> overheard trying to have his lost luggage sent ahead to the next port
> as that kept changing.
> -Greg
>
Dear Greg,
If your shore excursions were booked and paid for through the
ship, you should have no problem eventually getting your money back.
If you booked them yourself, you'll have to deal with each
operator yourself. Hopefully, you paid for them with a credit card and
they have a policy of refunding if you didn't take the tour because
the ship didn't show up.
Hope your next cruise is less challenging,
Cheers,
John in LALALand (On the left coast) |
