Mark Smith wrote:
>
> We never heard back from them. Unfortunately, through a series of blunders
> by Bank Of America, we where unable to have the charge removed from our card
> and had to pay.
>
> Hopefully other cruisers will not be burned as we were by this deceptive and
> unscrupulous business. We learned our lesson and will go with the ship's
> tours from now on.
>
> Jazzz
Geez Mark - I'm so sorry that you didn't get the excursion you bought.
Thanks for including the name of the company. We're starting a
preliminary search for shore excursions for a cruise next year, and
I'll make sure to stay away from those folks. I can understand their
position if you took the tour and then came back to complain, but since
you didn't accept a substitute I sure hope they'll reconsider and
refund your money. I thought that was an excellent suggestion about
using Amex - and one that I'll definitely follow.
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