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Subject: Re: Transferring a reservation Posted on: Tue, 14 Aug 2007 08:00:33 -0400

The first guy at Sam's was..... After I called NCL to cancel and called
Sam's back....the second guy was very helpful.
Wish they were all like Ray!
B&A



"Ray Goldenberg" wrote in message
news:87o0c39hjnbj13u20in20plr6vo9g06tai@4ax.com...
> On Mon, 13 Aug 2007 07:51:19 -0400, "BobandAmy"
> wrote:
>
>>I guess Sam's Club Travel does not employ 'REAL' agents! This guy was
>>unwilling....and downright rude about it.
>
> Hi Bob & Amy,
>
> I am confused. So what else is new? <:+)
> Did you cancel your original booking and rebook with Sam's Club
> Travel? Was the Sam's Club travel person "unwilling and downright
> rude?"
> BTW, cancel ling should not have been necessary. As Joseph Coulter
> said, transferring a booking from a direct cruise line booking that
> has not been paid for, is a piece of cake for a travel agency.
>
> Best regards,
> Ray
> LIGHTHOUSE TRAVEL
> 800-719-9917 or 805-566-3905
> http://www.lighthousetravel.com
> --