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Subject: Re: Cape Liberty??? Posted on: Wed, 22 Aug 2007 19:55:51 -0700

On Thu, 23 Aug 2007 01:56:16 GMT, Bill wrote:


>Yet when I emailed the hotel in advance of my stay and asked for
>a two double bed room I got a response saying that it had been
>noted in my reservation and there was no mention on an
>additional charge. Of course, when I got there they ignored that
>request and I had go to down and ask to be switched to a
>different room, which they did.

>Neither you nor I know where the $70 charge came from and you're
>just making stuff up trying to find a reason for it (and I might
>add that your suggestion makes little sense, certainly at a $70
>level). I'll report back when I find out what it was for.

Hi Bill,

I am not making up the fact that you showed up for a reservation for a
room for 2 and you had more than 2 in the room. I am not talking
about whether you requested 2 beds or not. The hotel had every right
to charge you for the additional people in the room according to the
Priceline terms and conditions. I don't know if they DID indeed
charge you for the extra people but they certainly within their rights
to have done so. BTW, as a travel agent I would think you would
understand the hotel charging for extra guests in a double room.



Best regards,
Ray
LIGHTHOUSE TRAVEL
800-719-9917 or 805-566-3905
http://www.lighthousetravel.com
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