Thus spake "George Leppla" :
>
> wrote
>
>> Is it ILLEGAL for Royal Caribbean to charge gratuities upfront ? How
>> can they charge us for Gratuities Upfront ? and refuse to refund it
>> for poor service?
>
>Royal Caribbean does not charge gratuities upfront. There are some travel
>agencies that add pre-paid gratuities into bookings (especially groups)...
>that may be what happened to you.
Exactly. However, I'm willing to bet he is unable to distinguish
between fact and fantasy.
>
>On Royal Caribbean ships, you can either tip in cash the last night of the
>cruise or go to the purser's desk and have the tips put on your ship-board
>account. If you do that, they give you vouchers to pass out to your waiter,
>cabin steward, etc.
>
>
>> They are losing THOUSANDS of potential dollars by refusing to refund a
>> small amount of money. This leaves a bad taste in any customers mouth
>> and they are getting tremendous amount of negative PR too.
>
>You are saying that none of the service you received during your cruise was
>worth even a small tip? No one working on the ship provided you with
>acceptable service?
Are you kidding? He probably drops a penny in the Salvation Army
kettle at Christmas and feels good about it.
--
dillon
Elvis is still dead |