LAST YEAR? - You may have run out of time to submit your claim. Stay on
top of it.
Was the insurance recommended by the cruise company or by your travel agent?
Was a claim actually submitted?
I suspect there is info here you are not giving us.
"Carol Eskra" wrote in message
news:3348-4828505A-612@storefull-3115.bay.webtv.net...
> Last year my family sailed on a 2 week trip to Hawaii. The 3 yr. old had
> an ear infection and had to see the ships Dr. twice. We all purchased
> insurance, however my daughter-in-law never collected a dime from the
> co. The Co. rarely answered the phone and would never return her call.
>
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