On Sat, 05 Apr 2008 15:30:34 +0200, Martin wrote:
> After being charged EUR 13 (transfer+correspondence) to transfer EUR 10 to
> Berlin I have been doing some checking
>
> a) the charge is contrary to the Fortis/ABN Amro's tariffs
> b)There is no mention of correspondence charges in the tariffs, nor have we had
> any correspondence from the bank
> c) They made the same charges in 2007 and we didn't spot it
> d) There was no charge in 2006
> e) When I recently transferred EUR 1300 to a UK bank neither bank added charges
> and the receiving bank used the current exchange rate
>
> If I complain about a) will they notice e)
> Do we really have to check that big banks haven't got mistakes in their
> software.
If you haven't read it already, (I guess you have):
http://europa.eu/scadplus/leg/en/lvb/l33223.htm
I'd say it looks like you do have to check their software for them. Have
they recently been taken over by Microsoft?
--
Tim C. |