On Apr 17, 4:55=A0pm, traveler wrote:
> On Apr 16, 6:55=A0pm, wkh...@my-deja.com wrote:
>
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>
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> > Hi guys,
> > Alitalia lost one of my bags four months ago while traveling from
> > Boston to Cairo. I filed a claim when it was lost.
> > I have been trying to contact them for the last four months but they
> > never answer their phones. The only response I got back was by email
> > saying that they will settle my claim after 100 days from the day my
> > bag was lost.
> > Now it's 120 days, and I received nothing. The bag is worth more than
> > 1000 dollars.
> > Also I have travel insurance but they are refusing to give me anything
> > until Alitalia settles the claim.
>
> > I decided to go to the small claim court in Boston, but I need to list
> > the defendant's name, what should I write?
>
> > Thanks
>
> Try checking with the State of Mass to see if they have a "process
> agent" on file for them. =A0If that doesn't work than check with the
> airport authority to see who legally represents them at Logan. =A0Also
> who sold you the ticket? =A0If they're local than you might be able to
> sue them. =A0And don't expect to receive full compensation. =A0The
> airlines liability for lost luggage is set by treaty and is calculated
> in some cases by weight rather than value. =A0Also, airline tariffs
> allow them to exclude many article.- Hide quoted text -
>
> - Show quoted text -
Can you explain what you mean by "process agent"?
Alitalia has an office in Logan airport. |