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Re: Expedia.com overcharges for room reservations Posted on: Wed, 07 Nov 2007 13:37:38 +0100

"tim....." wrote:

>>>Hotels often like to hide the fact that you can get lower
>>>rates in order to keep the walk in rate high.
>> Yes, but you have to search for these lower rates and there will be
>> less places where you find them.
>
>Of course, but this doesn't mean that they don't exist.

ACK

>As an example I got a 4* hotel in Copengagen for 600DDK
>on HRS. When I checked in, the clerk was amazed at the
>price that I had got, she said that I would never have got
>such a rate direct from the hotel.

HRS and two other systems are so big, that most hotels give them
better rates to get a bigger reservation volume.
On one side a good idea but on the other side could they make more
money if they don't, specially they have to control the bills which
takes some time.

>>>I am sure that they don't. There is bound to be people
>>>out there offering web reservation software for sale
>>>for a one time fee. There only needs to be one person
>> And how high will this fee be?
>
>I don't write Web software so I have no idea how complex
>it might be, but perhaps 1000 Euro should cover it?

Me neither, but I don't believe in the 1000 EUR.
A hotel software (just the basic points) is between 1000 EUR and 2500
EUR. And the booking software only make sence if it has a interface to
the hotel software as well - and than the hotel needs a flat rate
internet connection. (And you can be shure, even today, a lot of
smaller hotels are still working with a dial in system.)

>> Why to sell something for a one time fee, it it can be a cashcow.
>
>Because it's a completely different business model.
>Someone who writes software for a living generally will not
>want to run a service company 24/7. They are more than

But that's what most hotels want a 24/7 service.
I can tell you, some time ago I got several calls a day from
colleagues how this and that is working. I got these calls until I
send them a bill for it or told them to read the manual.

>You are right, it won't make them as much money but
>not all people see this as the prime motivator.

Me neither. Sometimes I prefer to have less guest in the house but
nice guests than a full house with not so nice guests.

Greetings from Cologne

Andreas

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