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> http://www.reuters.com/article/reutersEdge/idUSL0832866220080508
>
> Dubai airport aims to avoid Heathrow debacle
> Thu May 8, 2008 3:49am EDT
>
> By Jason Benham
>
> DUBAI (Reuters) - Dubai said it plans to open its new $4.5 billion
> airport terminal gradually rather than with "a big bang" to avoid the
> chaos that marked the opening of Heathrow airport's Terminal 5 in
> March, which is 25 percent smaller.
>
> The high-profile opening of the London facility, which can handle as
> many as 30 million passengers per year, turned into a public relations
> disaster, with hundreds of flights cancelled and tens of thousands of
> bags missing.
>
> Dubai Airports Chief Executive Officer Paul Griffiths, who runs the
> Middle East's busiest airport, said he planned to avoid a similar fate
> by treading cautiously when he opens the 40-million-passenger-capacity
> terminal this year.
>
> "We'll exhaustively be testing the terminal systems throughout the
> summer. We'll put a few flights in bit by bit, in waves rather than a
> big bang," he told Reuters in an interview.
>
> Griffiths said there was no specific opening day for the new terminal
> but rather a gradual process, a strategy which has worked for other
> airports around the world. Construction of the terminal was due to be
> finished as early as 2006.
>
> "A common thread through all of them is that the successful openings
> have been done softly," he said.
>
> The new terminal will enable Dubai to more than double capacity at the
> airport to 65 million people per year, from 25 million now, though the
> airport handled 34 million people in 2007.
>
> "The terminal has not been hit by the recent escalation of material
> costs because we bought them a while back," Griffiths said. "Our worry
> is for future developments. We have bought the steel for concourse
> three but our worry is for future materials we may have to buy.
> Continued...
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