mnc@admin.u.nu (Miguel Cruz) wrote in message news:...
> Ray Lozano wrote:
> > US Airways is an example of big business gone bad. They have an ample
> > record of mistreating customers and employees. You can view my web
> > site at http://www.usairways.tv to read my story and others.
> >
> > Businesses that behave like US Airways do not deserve to survive. One
> > gets the feeling US Airways is run by vultures picking over the
> > carcass of a dying business. Travelers beware!
>
> I don't get it. You didn't have your travel documents, which are required by
> law. You then went out and bought one-way tickets on a different airline
> rather than following the instructions given by the USAir person to contact
> your travel agency.
>
> If you had called the travel agency they could have gotten you on the next
> USAir flight, possibly at a cost of $700 but definitely not at a cost of
> $4800.
>
> Also, if you had talked with anyone about your plan to purchase the one-way
> tickets on American they could have told you that your USAir return tickets
> would be voided by failure to use the outbound.
>
> And now you want USAir to pay you thousands of dollars?
>
> miguel
Miguel,
You did not read my letter very well. I called US Airways the evening
before. I went to the ticket counter at 4:00 AM to show a good faith
attempt to make the flight. I called the travel agency who issued the
tickets the moment they opened. The problem: No one would help.
Regards,
Ray Lozano
www.usairways.tv |
|
|
|