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Re: Customer Service Posted on: Sat, 7 Feb 2004 11:53:38 -0500

Some words of wisdom.

Ban the use of 4 letter words line CAN'T, WON'T

There are two rules

1. The customer is ALWAYS right!
2. When customer is wrong refer to rule number one.

G

"asadi" wrote in message
news:c02k98$9ft$0@65.17.184.117...
> doing your own research?
>
> john
>
> "EMZ" wrote in message
> news:8f9937e0.0402040409.4a62179c@posting.google.com...
> > Hi
> >
> > Im currently studying for my A Level travel and tourism and i need to
> > find out what clients think makes a good company representative in the
> > travel industry. So if you have any ideas, views or opinions that will
> > be great.
> >
> > Thank you!
> >
> > EMZ
>
>

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