To the party whio asked about Special T Travel, you may find it
interesting that a Class Action suit in Iowa charged them with
violating federal law.
http://www.napierlaw.com/special_t_travel.htm
In my experience, travel seller companies that blatantly vioolate one
law to push dubious productsdo so as part of pattern of behvior that
skirts the edge of - or even violates other laws. They may consider
penalites as a cost of doing business and they seem to keep finding
ways to separate the gulible from their money.
And here's a few more googled items about them
http://hamptonroads.atevo.com/interactions/exchange/item/1,3769,-bd=10-ix=0-in=15-so=3-mg=6006660,00.html
Finally - here's what the Florida Better Business Bureau has to say:
QUOTE
BBB of Central Florida, Inc.
151 S Wymore Rd, #100
Altamonte Springs, FL 32714
(407) 621-3300
SPECIAL T TRAVEL SERVICE INC
5050 S US Hwy 17/92 Ste 101
Casselberry, FL 32707
View Location Map
Original Business
Start Date: 1/1/1993
Principal: Jerry Fields, President
Local Phone Number: (407) 896-8680
Fax Number: (407) 898-5899
TOB Classification: Vacation Certificate / Voucher Promotions
The information in this report has either been provided by the
company, or has been compiled by the Bureau from other sources.
Nature of Business
This company offers travel packages through telemarketing and their
web site. Several travel packages are offered for sale, however, they
are for accommodations only and do not include air travel, taxes or
additional transportation.
When offered, the Bahamas cruise is six hours in duration and
consumers must pay for their stay in Fort Lauderdale the night before
and after the cruise as this is not included in the package.
Customer Experience
This company has an unsatisfactory customer experience history with
the Better Business Bureau.
The Bureau has processed a pattern of consumer complaints concerning
dissatisfaction with the company's selling presentation both by
telephone and unsolicited facsimile both by mail machines and internet
and requests for refunds.
The company responds to some of the complaints indicating that under
Florida Statute consumers are entitled to a full refund within 30 days
of purchase and grants the refund if it is within that time frame.
Therefore, some complaints are resolved and others remain unresolved.
BETTER BUSINESS BUREAU GENERAL INFORMATION: The sending of advertising
material by telephone facsimile machine unsolicited is in violation of
both Federal and State Statutes. Specifically, FLA. 365.1657 (995) and
42 U. S. C. 227
Licensing Information
This company is licensed by Department of Agriculture and Consumer
Services. The license number is ST 23944.
Additional Business Names
This company also does business as Travel Shopping Spree T.
Additional Telephone Numbers
Additional phone numbers for this company include (205) 836-4586
(321) 282-0134
(321) 282-0157
(321) 282-0157
(407) 831-0783
(800) 291-7447
(800) 393-3191
(800) 420-6985
(800) 861-0854 and (877) 690-5400.
Government Actions
Georgia: On August 1, 2002, the company signed an Assurance of
Voluntary Compliance (AVC) with the state's Fair Business Practices
Act Administrator. The respondents willingness to enter into an AVC
shall not be considered an admission of violation. Specifically, the
Administrator alleged that the Company: Solicited consumers in the
state of Georgia by misrepresenting via an Internet advertisement that
consumers have won discounted travel services. The Ccompany entered
into the AVC in order to resolve this matter without the necessity of
formal legal action. Upon breach of any of the provisions of this AVC
by the Company, the Administrator reserves the right to request
initiation of formal legal actions against Company concerning the
subject matter of this AVC.
Report as of: 5/12/2004
Copyright: 2004 BBB of Central Florida, Inc.
As a matter of policy, the Better Business Bureau does not endorse any
product, service, or company. BBB reports generally cover a three-year
reporting period, and are provided solely to assist you in exercising
your own best judgment. Information contained in this report is
believed reliable but not guaranteed as to accuracy. Reports are
subject to change at any time.
The Better Business Bureau reports on members and non-members.
Membership in the BBB is voluntary, and members must meet and maintain
BBB standards. If a company is a member of the BBB, it is stated in
this report.
For further information about this type of business category, please
read the following publications, provided by the Council of Better
Business Bureaus:
Tips on...Vacation and Travel
Tips on...Vacation Certificates
Helping Consumers and Business to Maintain an Ethical Marketplace
END QUOTE
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