"Newcombe" wrote in message
news:i4bZc.348786$%_6.98635@attbi_s01...
> > "I was told that if I even lifted the armrest, I'd be charged for a
second
> > ticket at the next airport," Blake told The Spokesman-Review newspaper.
>
> I commend the airline for sticking up for the other passengers.
I think it's already been well established that the airline has the
right to charge for a second seat in those cases where that's
appropriate. But that's not the issue here. The question is whether
or not the gate agent behaved properly, or acted in such as way
as to publicly humiliate a customer. I'm not going to vote one way
or the other with respect to this incident - I'm quite certain we
do NOT have the whole story, unless somehow the mythical
Purely Objective Eyewitness happens to show up here - but
the point remains that an employee of an airline DOES have some
responsibilities re his or her interactions with the public. This
ISN'T at all a repeat of the "should passenger X have to pay
for a second seat?" issue.
Bob M.
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