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Re: Price glitch on website, will it be honored? Posted on: Mon, 19 Feb 2007 00:31:07 +0000 (UTC)

> Since I have already booked it will the
> hotel honor it after they discover the mistake?

It's possible that the price is legitimate, but if it's an error then
the "Terms and Conditions" page of the website where you made the
reservation will state their policy. For example, here is Priceline's
policy on pricing errors...

> ...In the event, however, that a service is listed or provided to
> us at an incorrect price or with incorrect information due to typographical
> error or other error in pricing or service information received from our
> suppliers, we retain the right to refuse or cancel any orders placed for such
> service. We shall have the right to refuse or cancel any such orders whether
> or not the order has been confirmed and/or your credit card charged. If your
> credit card has already been charged for the purchase and your order is
> canceled because of incorrect supplier information, we will promptly issue
> a credit to your credit card account in the amount of the charge.

However if they don't discover the error until you actually show up,
my guess is that they'd be more likely to honor it, although the Terms
and Conditions probably give them to the right to refuse if they wish
to.

312825. Re: Price glitch on website, will it be honored?
312830. Re: Price glitch on website, will it be honored?
312825. Re: Price glitch on website, will it be honored?
312830. Re: Price glitch on website, will it be honored?
312832. Re: Price glitch on website, will it be honored?
312832. Re: Price glitch on website, will it be honored?