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Subject: Re: hotels.com - a bad experience Posted on: Sun, 18 Mar 2007 11:17:11 -0600

In message <85fff$45fd2158$cf70516c$18674@PRIMUS.CA> "TheNewsGuy(Mike)"
wrote:

>DevilsPGD wrote:
>> In message <8b6b1$45fbf6d3$cf70399e$24212@PRIMUS.CA> "TheNewsGuy(Mike)"
>> wrote:
>>
>>> I ALSO now avoid hotels.com.
>>>
>>> Here in Canada they have a hotels.ca where the listed the prices are in
>>> Canadian dollars. When my daughter booked a hotel IN Canada
>>> specifically listed as C$ they billed her credit card US$ and at that
>>> time it was a large difference. They were VERY difficult to deal with -
>>> ignored the complaint - hung up on her calls (and she was polite).
>>>
>>> BAD COMPANY!!! BAD SERVICE!!!
>>>
>>> GOOD LUCK!
>>
>> I'd call that a feature, not a problem -- Simply mail off a copy of your
>> printed receipt showing Canadian funds with a letter to reverse the
>> charges.
>>
>> Your credit card company will reverse the entire charge.
>>
>> It is now you who gets to jerk Hotels.ca around to pay them for the .ca
>> (You still owe them money, but you can certainly play their game for a
>> while, "Please hold" and hang up, stuff like that, if that suits you)
>
>Sure, but would you continue to deal with a company that forced you to
>go through that exercise? They could have dealt with the problem
>honestly and decently.

Depends on whether or not they bothered to try and collect. Many won't
after committing credit card fraud.
--
Insert something clever here.