Rog' wrote:
> "David Horne" wrote:
> > I recently used them for the first time and had a positive
> > experience.... They refunded 3 of those nights for that
> > one person, but charged the first night... had I cancelled
> > a few days beforehand, I would have received a full refund.
> > My card was credited in a couple of days.
>
> Having to ask and looking for a credit from a pay-up-front
> reservation is my issue. I just have a higher comfort level
> with pay-on-departure bookings in which the cancellation
> deadline (except for resorts) is often 4-6PM on the day of
> arrival. I realize that there is often a discount with prepaid
> bookings, but I've found that sometimes, you can get the
> same rate without pre-payment at the hotel's own website.
In this case, the advertised 'rack' rate at the hotel reception was
around double what we paid, so I didn't have a problem with it.
--
(*) ... of the royal duchy of city south and deansgate
David Horne- http://www.davidhorne.net
(don't email yahoo address) usenet (at) davidhorne (dot) co (dot) uk |